Services & Trade: Ticketing - Service & Reselling

Conception, Design, planning, realization, rollout and management of an
marketing hub & data warehouse for the automation of the One-to-One communication
via online & offline campaigns and their responses.

Details:

• CRM/Marketing Hub & Data Warehouse
• Customer, Leads & Prospects
• Multichannel Permission Handling
• Multi-Country/Multi-Language
• Secure Web UI
• Web Service Interfaces to all marketing relevant systems:
  - Customer databases
  - Transaction/Booking databases
  - Campaign Management
  - Email Service Provider
  - Web Tracking

• Consulting CRM Technology
• Conceptual Design
• IT Project Management
• System design
• Design of Databases, of Software Components and Processes
• Programming Web UI
• Programming Database Backend
• Programming Web Services & Interfaces
• System- und Integrational tests, Rollout
• Service and Management of the Marketing Platform
• IT Service and further Development of the Platform

• Hosted Server (VM)
• Hosted Firewall & Security Appliance

• Windows Server 2012 R2

• MS SQL Server 2017

• .NET

• C#
• T-SQL
• JavaScript
• LINQ

• Visual Studio .NET
• MS Entity Framework
• SQL Server Management Studio
• GIT
• Jira
• Trello

• SSAS
• SSDT
• SSIS
• SSRS

• Customer Data Import
• Transaction/Booking Data Import
• Campaign Management - Outbound & Inbound
• Email Service Provider - Inbound
• Unsubscriber, Bounces & Blacklist
• Web Tracking – Inbound